This is, so far, my favorite reading. Janet H. Murray doesn't just bring useful ways of approaching digital design, she also explains why she is doing so — for these insights to be "helpful in our collective effort to invent the , to put the vast power of the computer to the task of expanding the boundaries of human understanding and deeping the ties of human connection."[p.21]
I would comment more but I spent too long on this website. My only real critical jab at this chapter — besides how cold and mechanical the term "interactor" feels — focuses on Murray's main point of "inventing and refining the format and genre conventions of the emerging digital medium."[p.16] While this refinement focused goal is highly applicable for commerical digital design and government technical deployment, it does not mean that one should not experiment. This new digital medium provides a near endless amount of opportunities. It is important to explore and play with that. Only then might this bit-centric medium develop strong formats and genre conventions, likely from unexpected exploration, expanding human cognition and enlarging human culture.